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Terminal Services

Refrigerated Container Services

Pentalver & Freightliner offer expert advice and service for all your refrigerated container needs. Our strong team of 20+ manufacturer trained engineers are on hand 24/7 for vessel, quay and emergency call outs at the UK’s major ports; Felixstowe, Grangemouth, London Gateway and Southampton.

Export preparation

Our reefer engineers are also on hand for service and repairs, comprehensive pre-trip inspections, warranties, steam cleans, monitoring of laden cargo within the depot and on the terminal, modifying and updating refrigeration equipment, data downloads and on-site repair and maintenance services. These services are offered by Pentalver at all of their depots as well as at Freightliner in Coatbridge.

Authorised Service Centre

Pentalver is an authorised service centre and stocks spare parts for Carrier Transicold, Thermo King, Starcool and Daikin. Boxes can be taken into the Pentalver depots, estimated and once approved all repairs can be made on site by our qualified reefer engineers.

Depot plug-in available

Pentalver is able to remove reefer containers from the quay or accept boxes into our depot that need to be held prior to delivery but set at a controlled temperature to ensure the goods are maintained and reduce the impact of quay rent. Freightliner depots have reefer points available for any reefer containers which need to be temperature controlled whilst the container is in transit and awaiting collection from the railhead.

Genset Hire

Pentalver also offers the hire of portable clip on Gensets. Pentalver has a fleet of over 60 units throughout the UK. Gensets are used to power the reefer container when normal mains power is not available, usually used for chilled or sensitive cargo travelling long distances.

Pentalver Felixstowe and Southampton also offer a Genset service repair bay for clip on and underslung Gensets.

Carrier Transicold CAREMAX award

Pentalver became the sixth service centre in Europe, and the first centre in the UK, to be awarded this prestigious certification recognised throughout the reefer industry.

This award confirms Pentalver’s processes and procedures to eliminate the possibility of introducing counterfeit refrigerant entering the global reefer fleet. Our customers feel confident that their assets are serviced by experts committed to maintaining high levels of refrigerant quality whilst reducing possible operation issues and lower lifetime maintenance and repair costs.

After receiving acceptance from Carrier in Rotterdam, Carrier’s head office in the United States have accepted Pentalver’s policy document and following a recent audit to ensure Pentalver was fully compliant, accepted the high standard of work carried out within the Pentalver Felixstowe operation.

“This is a great achievement for the Reefer team at Felixstowe, it shows our commitment to keeping our employees and the industry safe. To be the first UK service centre to receive this recognition and award is a testament to the professionalism and standing of Pentalver in the UK Reefer market.”

Danny Baines, Reefer Manager, Pentalver


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